What’s in a name?
The best thing a person can hear is their name. “Thanks Nancy for helping today” or “We appreciate you coming to visit John” or “Thanks for thinking of us Barb.” This also works in letters. “Kim and Chris, thank you for donating to our organization” or “Larry and Tisha, we look forward to seeing you at our function next week.”
It DOESN’T work like this. Dear Mr. and Mrs. Bawrence Diffie (my husband being Lawrence) Ms. Tisha Piftle (my Safeway Club Card they can’t seem to get right) or even Mr. and Mrs. Tisha Diffie (not sure if my husband would like being Mr. Tisha Diffie, hum….)
Although it may seem small, we like taking extra care to make sure that names of clients, deceased, beneficiaries, friends and other people have their names correct when we talk with them or send correspondence. It’s a small thing that everyone can take care to do.
With that, “Thanks Emily for the referral. We appreciate your confidence in our company.”
Tisha
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